Crew Member Crew Member

You can be responsible for basic food preparation, cleaning areas and equipment, and even customer service. Your duties will be determined by where your supervisor assigns you and could be front or back of house

Job Summary

  • To assist in the provision of excellent catering services for all customers
  • Assist with customer service, food preparation, lying out of service counters, serving food, cleaning dining areas, handling cash sales, stock-taking and preparing and delivery hospitality trays
  • Assist in cleaning of equipment, kitchen and service areas and to comply with all company hygiene, health and safety regulations
  • You may be involved in basic food preparation
  • Take orders, enter them on the cash till, collect payment and collect the items ordered from the dispense points, drink machines and display cabinets, pack them in a carry-out bag or assemble them on a tray
  • Increase sales by suggesting drinks, extra-large portions, side dishes, special meal combinations or promotional offers

Skills required

  • Willing and helpful attitude and to seek appropriate knowledge of all food items sold
  • Basic knowledge of hygiene, health and safety
  • Customer service experience
  • Suitable communication skills

Qualifications and Training

For this role employers don’t tend to look for specific qualifications or training. They usually are trying to find the right personality and/or array of experience. Good communication skills, an enthusiastic and positive attitude to work and the ability to work well in a team are all considered important.

Salary Expectations

A Crew Member can expect to earn between £11,500 and £12,500 a year

Salary rates vary depending upon your experience, as well as the company. These figures are only intended as a guide.*

The bonus bits…

  • Seasonal and part-time work is readily available
  • Most companies will supply you with your own uniform.
  • With on-the-job qualifications and experience you have the opportunities to work yourself up the career ladder to Chef or Management

*Figures supplied by the National Careers Service November 2013