Head Housekeeper Head Housekeeper

As the head of the Housekeeping Department you are responsible for its internal organisation and its relationship with other departments within the Hotel

Job Summary

  • Check that high standards of cleanliness are maintained
  • Supervise and train your staff
  • Plan staff rotas
  • Deal with the suppliers of linen, cleaning materials and guest supplies (sachets of tea and coffee, soap, shampoo, etc.),
  • Stock-takes
  • Organise budgets and other paperwork (maintenance reports, room check sheets, safety audits, etc.).
  • Control costs of cleaning materials, linen, laundry, maintenance and wages
  • Liaise closely with other heads of department and the general manager, and attend the regular heads of department meetings
  • Attend regular staff meetings
  • Deal with maintenance 

Skills required

  • Good relationship skills
  • Communication skills
  • Health and safety experience is desirable
  • Financial management
  • Customer service experience

Qualifications and Training

You don’t need any particular qualifications or training to begin your career as a Head Housekeeper. You’ll need significant experience in Housekeeping; you will probably need various hospitality and hygiene certificate and qualifications under your belt.

Salary Expectations

A Head Housekeeper can expect to earn between £18,000 and £27,000 a year

Salary rates vary depending upon your experience, as well as the company. These figures are only intended as a guide.*

The bonus bits…

You get to manage your own team

You can liaise closely with other teams and play a vital role in the organisation and representation of the Hotel

* Figures from caterer.com December 2015