Explore a new way of working! We believe that every person is unique and we love you to be you. We do not expect you to have industry experience, but invite you to bring your own special knowledge and know-how. We love multi-tasking and offer a job that’s diverse, challenging and unique in the world of hotels.
citizenM are holding casting days, which are fun! involving interactive group interview activities for you to get involved with. You will have the opportunity showcase your great hospitality potential! The casting days will be held at the Bankside citizenM hotel in 20 Lavington St, London SE1 0NZ on the following days:
- #1 Casting Day - 17th January 10am to 2pm
- #2 Casting Day - 15th February 10am to 2pm
To get involved! Apply here @ citizenM.com/jobs
we are different
We don't think it's important you have industry knowledge and experience. We value passion, personality and a can-do attitude. We love diversity, and we give everyone the opportunity to learn, develop and grow as professionals and individuals. We see no difference in gender, religion, ethnicity, orientation or age.
friendly and open
Personal, good-humoured, warm, friendly, open - that's the way citizenM likes to behave and communicate. We speak multiple languages, and we love cultural diversity. We are interested in people, we pay attention to their needs, and impress them with good manners, respect and understanding. Of course, we are looking stylish while doing it all.
interact with others
citizenM loves to interact with others as an active member of the community online and offline. We are good neighbours, and we show respect to every city we enter - especially with our hotel decor. We like to make everyone feel at ease.
efficient and energetic
citizenM hates wasting time (our own and our guests'). We have a passion for technology, and we use it to make our guests' experience amazing - for example, we eliminated queues to reception by introducing one-minute self check-in kiosks. If it can be done better, faster, more efficiently, we will do it.
flexibility and multi-tasking
Same thing, day after day after day? Not at citizenM! There's never a dull moment in our hotels, and our ambassadors often jump from one task to another. At citizenM, it's not impossible to start the day laying out breakfast, then welcome guests at the check-in kiosks, then mix up some lunchtime cocktails, and help citizens in a business meeting connect to the other side of the world. Nobody at citizenM stands behind the reception desk or the bar all day long.
learn and grow
Traditional corporate organisations are't always inspirational or helpful in career progression. We like to take a different approach at citizenM. We banned boredom by teaching our ambassadors everything, which turns them into champion multitaskers. This lays an excellent foundation for career growth at citizenM, or in the wider hospitality industry. We encourage ambition, we welcome ideas, and we give our people many opportunities to learn and grow.
In today's world, things get old and slow really fast - like technology, the news, and old ways of thinking. Staying up to date is very important at citizenM. We review our technology, marketing and menus regularly. We even reprint new city guides twice a year, to make sure all guests know all the hottest spots wherever there is a citizenM.
art and modern design
We like to say that art and design are as important to us as fluffy pillows. That's why you won't find a blank wall at any citizenM hotel. We commission local and international artists to decorate every citizenM hotel with contemporary, thought-provoking, eye-catching art. Our guests don't always have time to visit a local gallery. It's ok - we bring the art to them.
Above all, citizenM loves to make the world smile. That means our guests, our ambassadors, and you.
Apply here @ citizenM.com/jobs