The role of a Customer Service advisor is vital to the smooth running of the aftersales department. 

Duties will include;


Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against


Upon successful completion of the apprenticeship, you will gain a Diploma in Customer Service Level 2 and be a fully qualified Customer Service Advisor.

The role of a Customer Service advisor is vital to the smooth running of the aftersales department. 

Duties will include:


Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against


Upon successful completion of the apprenticeship, you will gain a Diploma in Customer Service Level 2 and be a fully qualified Customer Service Advisor.

Durrant House Hotel are looking for are looking for enthusiastic, reliable and confident applicants to join their team as a Front of House Hospitality Team Member.

You will join a close-knit team, working as a team to serve up great food and drinks in a fun, friendly atmosphere. The successful candidate will be working towards gaining a Hospitality Team Member Level 2 Standard.

   What will your day-to-day duties involve?


You will be responsible for assisting private and coach guest with their seating and menu choices
Serving alcoholic and soft and hot drinks
Taking food and drink orders, food orders are taken to the kitchen
Serving customers
Maintaining a high level of customer service at all times
You will be responsible for clearing the tables and setting them up for the following meal
 Clearing tables and keeping general area clean
We are also open to non-residents and you would be expected to have a comprehensive knowledge of the menu
You will be expected to take payments
Ensure you meet requirements in respect of COSHH, Licensing Laws, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
You will also be required to keep up to date with all Apprenticeship work, and to have regular meetings (every 4-6 weeks) with the Regional Trainer to discuss your work

We are looking for an enthusiastic Apprentice Housekeeper to join our friendly team at Durrant House Hotel.

This role includes working with the house keeping team to present all areas of the hotel to the highest standards. Maintaining hotel bedrooms & public area, ensuring bathrooms & facilities are presented to the required standard of cleanliness & hygiene.

The duties of the role will include but are not restricted to:


clean corridors, lobbies, stairways, elevators, and lounges as well as guest rooms
Organise work schedule from the room status list, arrivals, and departures
Distribute linen, towels, and room supplies using wheeled carts or by hand
Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
Replace dirty linens with clean items
Inspect and turn mattresses regularly
Store all dirty laundry in line with company policy
Monitor guest laundry bags
Replace laundry bags and slips
Check all appliances in rooms are in working order
Realign furniture and amenities according to prescribed layout
Respond to guest queries and requests
Respond to calls for housekeeping problems such as spills, broken glasses
Deliver any requested housekeeping items to guest rooms
Remove room service items
Organise and restock cart at the end of the shift
Ensure confidentiality and security of guest rooms
Follow all company safety and security procedures
Report any maintenance issues or safety hazards
Observe and report damage of hotel property

Duties to include:


To support the service in providing effective Planning Services Administration
Share responsibility for planning services internal and external post; including the receipt and making up of applications; scanning and distribution of other correspondence
To be an operator of the respective planning application management computer system
To assist with setting enforcement cases up for investigation, sending out letters/emails to customers, carrying out site history searches, monitoring the enforcement inbox, maintaining the Enforcement Register and overlays
Responsibility for the scanning in documentation into the respective planning application management system
Take and deal with minor telephone queries in connection with planning enforcement, including giving advice concerning breaches of the planning regulations
Provide basic enforcement advice to customers including alleged offenders, complainants, members, developers and other interested parties both verbally and in writing
Answer correspondence appertaining to breaches of planning legislation which do not involve a site visit
To provide general administrative support and assistance with projects where required within the wider ‘Growth’ directorate, in agreement with the relevant Service Manager

The role of a Customer Service advisor is vital to the smooth running of the aftersales department. 

Duties will include:


Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against


Upon successful completion of the apprenticeship, you will gain a Diploma in Customer Service Level 2 and be a fully qualified Customer Service Advisor.

The role of a Customer Service advisor is vital to the smooth running of the aftersales department. 

Duties will include;


Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against


Upon successful completion of the apprenticeship, you will gain a Diploma in Customer Service Level 2 and be a fully qualified Customer Service Advisor.

The role of a Customer Service advisor is vital to the smooth running of the aftersales department. 

Duties will include:


Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against


Upon successful completion of the apprenticeship, you will gain a Diploma in Customer Service Level 2 and be a fully qualified Customer Service Advisor.

Duties and Responsibilities (after training and with support of colleagues):


Issuing prepared prescriptions
Collection of prescription charges/checking patient exemption statements
Assisting in the operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
Maintaining full and accurate records of all dispensing transactions
Keeping records of prescriptions sent to community pharmacies
To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient or their representative
To maintain full and accurate computerised records for all dispensing transactions
Book appointments for patients with the appropriate member of the clinical team following practice protocols
Support scanning of letters and reports on to patient medical records
Undertaking other reasonable duties within the framework of the post as directed by the Practice Manager


Confidentiality:


In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.   They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.  They may also have access to information relating to the practice as a business organisation.  All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data


Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:


Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified


Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:


Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights


Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:


Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work


Quality:

The post-holder will strive to maintain quality within the practice, and will:


Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Work effectively with individuals in other agencies to meet patients’ needs
Effectively manage own time, workload and resources


Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:


Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise people’s needs for alternative methods of communication and respond accordingly


Contribution to the Implementation of Services:

The post-holder will:


Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

The West Brom is excited and proud to be offering a Customer Service Apprenticeship for a September start date.

The purpose of an apprenticeship is to give young people and adult learners an opportunity to earn while they learn, by providing them with a job that supports their studies and supports their achievement of their desired qualification.  Having the apprenticeship scheme helps the Society to grow their own talent by developing a motivated, skilled and qualified workforce with a West Brom personality to support our culture.  The Society is very keen to support and work with local training providers, colleges and individuals in line with its Corporate Social Responsibility strategy. 

Key responsibilities are:

Savings Admin


Case Receipt Customer correspondence onto Work Manager system
Scan Customer correspondence to designated Agents working at Home or in Branch
Be responsible for sending out Customer Responses with any relevant enclosures/original documents
Action Fulfilment Requests from Telephony
Learn about Data Protection and regulatory requirements
Maintain accurate records for all customer interaction
To ensure all Risk and Control Framework requirements are adhered to.
To develop own skills on an ongoing basis, maintaining Personal Development Goals

You will be working in a busy Hotel kitchen alongside the head chef assisting with orders preparing high quality meals.

Key roles and responsibilities:


As Apprentice Chef kitchen assistant you will be responsible for preparing a consistent, high quality food product in order to provide guests with a memorable dining experience
Learning and following standard recipes
Assisting the Head Chef with orders, stock taking, food hygiene, training and development of the team
Keep kitchen clean, tidy and hygienic at all times by completing various regular cleaning duties
Perform any other professional duties as instructed by the Executive Chef


We offer our employees:


Competitive Salary package
Great annual leave entitlement
A chance to work in the UKs leading Hospitality brands
Excellent Career development opportunities


As a result of the variety of guests and the events we hold, you will have a great opportunity to expand your skill set within a supporting environment. Please apply and begin your Chef career today!

The Apprenticeships last for 12 months, and will enable you to develop through a structured training programme. Throughout your Apprenticeship you will be supported by your Manager, so you will be given all the help and advice you need to succeed. Upon completion of the Holiday Inn Apprenticeship there may be a permanent position for you.

This role is the beginning of the chain for a successful telemarketing call and is integral to ensuring our clients’ needs are met. The role is a vitally important part of a successful roll out of a whole marketing campaign.

Daily tasks:


Experience in telephone calling preferable e.g. Contact/Call Centre Operative, Telephone Researcher, Telephone Customer Service Advisor/Executive, Reception
Confident and polite telephone manner
Able to ask questions quickly and clearly and record answers accurately on our CRM system
Use of the phonetic alphabet to clarify spellings
Basic PC skills (especially web browsing)
Quick and accurate keyboard skills
Some familiarity with Word or Excel preferred (not essential)
Strong team player with a positive attitude to new tasks and experiences
Ability to work at speed/pace and still be accurate
Motivation to make dial targets to achieve customer’s expectations

The role of a Customer Service advisor is vital to the smooth running of the aftersales department. 

Duties will include:


Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against


Upon successful completion of the apprenticeship, you will gain a Diploma in Customer Service Level 2 and be a fully qualified Customer Service Advisor.

We’re looking for a special person for an opportunity of a lifetime to train to be a fully qualified REPS Level 3 Personal Trainer.

If you have a passion for health & fitness, specifically functional training and have a personality that can inspire and motivate people, then please read on, because we want to hear from you.

1 lucky chosen candidate will get the chance to join our Gymbo’s apprenticeship scheme.

Duties will include: 


You will help existing members achieve fitness goals, and assist with sign up of new members
Promote health, safety and welfare in active leisure
Work with clients to help them to adhere to exercise and physical activity
Give diet and nutrition advice to members
Plan and prepare, instruct and supervise gym-based exercise
Leading group fitness sessions with clients


If you are selected for our apprenticeship scheme, you will receive:


A fully paid for Level 3 Personal Trainer course. This is not just any PT course. This course consists of BOTH online learning and crucially, private face to face mentoring throughout the course, delivered by the course provider. Course value: £4000
30 hours per week Paid Work Experience for the duration of the course (approximately 15 months). Pay: Apprentice salary / basic rate
One to one mentoring and training throughout the course delivered via our Duty Manager & Head Coach. Value: Priceless! But if we were to put a value on the hours of private coaching / mentoring you will receive, it would be thousands of pounds
Gain valuable on the job experience teaching group sessions as well as observing & assisting experienced personal trainers coach sessions
Benefit from a free 12-month PT membership at our facility (worth £1908). Just like with our members, our head coach will put you through a private assessment / consultation and will design you a series of periodised exercise programs throughout the 12 months, to help you achieve your own personal health, strength & fitness goals. This will give you a valuable insight into the customer experience and you will experience first-hand a variety of different coaching methods delivered by our trainers, which will help educate you along the way, helping you become a more adaptable coach
Build valuable skills and experience assisting us with admin duties, showing members around the gym, performing member inductions as well as assisting with keeping the gym tidy and clean


Over the past 14 years, Gymbo’s has delivered literally tens of thousands of personal training sessions to hundreds of satisfied clients. Our team of personal trainers have experience training every type of client imaginable. In the past, whenever we advertise for a job vacancy, during the recruitment process we often come across inexperienced applicants who have recently completed a short online personal training course, who upon completing their course are under prepared and far from the standard they need to be to be a successful personal trainer. Often, they lack the practical skills needed to set themselves apart from the countless other personal trainers in the area competing with each other. These skills come with time and on the job experience.

This apprenticeship is perfect for someone who is not satisfied with just becoming a qualified personal trainer. This opportunity is for someone looking to become an awesome coach. Over the course of the apprenticeship, we will teach you the skills required to be top of your game. Skills which may take you years to develop on your own, through trial and error.

Plus, we have all faced the dreaded ‘you have no experience’ rejection from potential employers. Stuck in a chicken and the egg scenario, it can be difficult to get on that first step of the career ladder.

With this apprenticeship, not only will you end up being a qualified personal trainer and an awesome coach, you will also have 12-15 months experience working with our team coaching sessions, therefore making you highly more employable. We may even be in a position to offer you a role at Gymbo’s upon completion of your apprenticeship!

Sound too good to be true?

This is a fantastic opportunity for someone who sees their long-term future in personal training.

In taking this opportunity, you will get all the training and teaching experience you need to begin a successful career in personal training with mentoring, support and guidance all the way and beyond.

If you are already a REPS level 2 qualified fitness instructor (a prerequisite) and you are looking at taking your fitness career to the next level, we want to hear from you.

You need to be committed and have something super special about you. You will need impeccable customer service, great spelling, and grammar (for communicating with members via email) be super motivated and energetic and be a real confident people person.

If this sounds like you…contact us today!

 

The job is changing all the time, depending on the enquiry at the end of the phone or email

 

Main tasks include:

Helping customers over the phone with their product enquiries, checking stock, providing additional product details and lead times. Alerting the web team about updates that are needed to a website. Taking customer’s orders and payments over the phone.

 

Dealing with delivery issues over the phone. Contacting couriers, tracking deliveries.

 

Dealing with our suppliers, checking on lead times and stock, getting product issues sorted for the customer.

 

Assessing product issues and replacing faulty products/parts. Reporting quality issues to purchasing.

 

Our customers can be the general public or the trade. We build good relationships with our trade customer’s as they are going to give us repeat business. 

 

The role of a Customer Service advisor is vital to the smooth running of the aftersales department. 

Duties will include:


Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against


Upon successful completion of the apprenticeship, you will gain a Diploma in Customer Service Level 2 and be a fully qualified Customer Service Advisor.

The role of a Customer Service advisor is vital to the smooth running of the aftersales department. 

Duties will include:


Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against


Upon successful completion of the apprenticeship, you will gain a Diploma in Customer Service Level 2 and be a fully qualified Customer Service Advisor.

The role of a Customer Service advisor is vital to the smooth running of the aftersales department. 

Duties will include:


Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against


Upon successful completion of the apprenticeship, you will gain a Diploma in Customer Service Level 2 and be a fully qualified Customer Service Advisor.

This is a position for a Customer Service Practitioner Apprentice with core responsibility to provide a high quality service to customers and officers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. These may be one-off or routine contacts and include dealing with post, orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction.

You may be the first point of contact and work in any sector or organisation type but would have a specialised area of Revenues and Benefits or Housing.

Full training begins with Customer Services and the role or the General Office

Training will be given in the following areas:


Meet & Greet (Assisting with queries)
Sorting incoming post (Royal Mail)
Accepting parcels
Collecting post and Franking
Franking special deliveries/signed for
Printing, Laminating, Binding
Stock Control and Ordering (G.O)
Dealing with Councillor Mail
Processing Cheques
Scanning/Indexing
Systems training
Cheque processing
Paye.net
Academy
Civica
Uniform
Related work processes

Your duties will include:


When in the restaurant to ensure that special occasions for all residents and non-residents when notified are reacted  upon so that all departments are aware and the necessary level of acknowledgement is on their table.
To provide a warm welcome to every customer of the Hydro Hotel.
To be confident in your knowledge of all hotel facilities, all food and beverage outlets and the hotel layout
To liaise with the Restaurant Manager and their assistant to discuss all operational matters
To be aware of all training requirements regarding food hygiene, health and safety, and be aware of the regulations relating to alcohol sales and control
To ensure that all equipment is requested in a timely manner and that all existing equipment is stored securely, maintaned and used correctly
Ensuring that client expectations for their event are met and if possible exceeded in order to encourage repeat business for the hotel
To assist in both the lounge and banqueting departments when requested to by restaurant manager/food and beverage manager
To ensure the correct charging of services to guest accounts when they dine in the Crystal restaurant
To promote wine sales with the Crystal restaurant 
Attend organised training sessions focusing on food and wine service as directed by the restaurant manager
to ensure that you are always on time for your shift having clocked in and then out at the end of your shift.
to be fully conversant with all aspects of health and safety which affect you and your colleagues/guests whilst undertaking work activities as detailed in our Employee Safety Handbook
To carry out any other reasonable request by senior management
To assist in the stock taking of all crockery, cutlery and glassware in the Food and Beverage departments raising the necessary orders to maintain stock levels in line with business expectations
To promote high levels of customer care through leadership, training and direction
To keep up to date with new working practices/trends for service delivery in food and beverage operations paying particular notice of what hotels are doing in Eastbourne
To represent the Hydro Hotel in a positive manner both at work and off duty relaying any potential business opportunities to the sales team
Take an active role in all hotel activities you are included in providing constructive feedback on initiatives an dideas when asked.

Looking for a career in Hospitality? Want to work for one of the biggest Catering companies in the UK and join our expanding team, then please take a look at our exciting new Apprenticeship vacancy.

We are looking for a Catering Assistant who is passionate about food and ready to embark on a career within Elior. Are you able to work well within a team and have the passion and drive to learn new skills? Our Catering Assistant apprenticeship will give you your moment to shine!

As an Apprentice your key responsibilities as the Catering Assistant will consist of:


Ensure full kitchen is clean, appropriately presented and stocked
Serving behind counters
Kitchen Duties
Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
Operate the till point throughout service, ensuring correct procedures are used
Ensure all complaint handling is dealt with professionally and in line with procedures
Setting up coffee rooms and function rooms
Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures


On the job training is provided to support the successful applicant.

As an Apprentice you will work towards your Level 2 Hospitality Team Member Apprenticeship. Your apprenticeship will be delivered by an award winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Regional Trainer coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship

Maintain database system to document customer details and communication to time and quality
Complete daily sales order processing tasks
Communicate effectively order/delivery amendments or delays to customers
Assist in co-ordinating customer collections and stock management
Amend and update price lists in line with requirements
Ensure phone calls to existing assigned customer accounts are completed to schedule assisting with diary management, route planning and travel bookings for prospect and customer visits
Follow up sales quotations made for clients
Efficiently respond to online or telephone queries in a calm and professional manner
Handle customer complaints and queries
General administration and cover of reception duties depending on business needs
Support marketing activities on an adhoc basis e.g. responding to enquiries from social media channels

Chat4Business is a business to business (B2B) provider of website chat services based in Ross-on-Wye.

Duties:


Flexible weekly shifts mainly office based, to support sales agents 16/7, either full or part-time
Responding within 6 seconds to on line customer chats
Inputting customer data, whilst chatting with customers on line
The ability to multi task to complete multiple chats at any one time
Performing other duties and responsibilities as assigned


As an apprentice you will be included on a L2 Customer Service Practitioner Apprenticeship standard with Babcock Training. This will involve one to one training with a Regional Trainer who will meet with you on a regular basis.

Whilst on the apprenticeship you will be entitled to an NUS card https://www.apprenticeextra.co.uk/

Excellent Apprentice Starting Wage! £8.36 per hour Apply Today!!

We are looking for a Food and Beverage Apprentice at Forest of Arden Hotel & Country Club, Meriden (Marriott Hotel & Resorts) who is passionate about Food and Drink Services and ready to embark on a career working with talented Marriott Associates, learning how to deliver exceptional customer experiences.

Food & Beverage Apprentices at our Marriott Hotels & Country Clubs enjoy a varied and very active role in providing our guests with memorable and unique experiences.  As part of our family of associates you will host a blend of guests & events including weddings, golf, sports teams, corporate guests & leisure visitors.


Preparing and monitor the Restaurant/Bar/Conference & Banqueting areas for service and guest comfort
Providing a warm welcome to guests, advising them of menu options and answering questions about products & services where necessary
Record all transactions in the MICROS till system at time of order
Provide food and beverage service, including alcohol and non-vegetarian items
 Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Complete closing duties, including cash handling/banking
Report any maintenance or security issues to supervisors
Participate in training when require

Excellent Apprentice Starting Wage! £8.36 per hour Apply Today.

We are looking for a House Keeping Apprentice at Forest of Arden Hotel & Country Club, Meriden  (Marriott Hotel & Resorts) who is passionate about creating a lasting memory of comfort and cleanliness for our guests and ready to embark on a career working with talented Marriott Associates, learning how to deliver exceptional customer experiences.

The Housekeeping Apprentices at Marriott Hotels play a vital role in preparing rooms for guest arrivals and creating a lasting memory of comfort and cleanliness.  Full training is provided to ensure that rooms are prepared to the appropriate standard.  This includes the making of beds, folding of linens and cleaning of bathrooms.

In return, you will receive a competitive salary, meals on duty and hotel discounts

Specific duties of Room Attendants include;


Entering guest rooms should be entered following the appropriate procedure for gaining access and ensuring vacancy before entering
Maintaining the highest level of guest privacy and security as per the company standard
Responding promptly to any other requests from guests or other departments
Carrying out checks that all appliances are present in the room and in working order, with desk items, furniture and appliances straightened, dusted and polished
Guest amenities and supplies in rooms should be replaced with clean items.  These include dirty linens, room service items, bins and beverage stations
Walls and furnishings should be inspected for marks or damage which should then be removed or reported as necessary.  Carpets vacuumed and any other floor care duties performed (e.g., in guest rooms and hallway)
At the end of each shift, carts should be replenished with supplies and transported to the assigned area
Full training will be provided
Accommodation available if required