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Alex’s story

Springboard Programme: Hospitality Futures

Region: Greater London

Year: 2013

After leaving full-time education with no real career aspirations, Alex felt lost and directionless...

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“I like talking to people and meeting new people, being a part of a guest’s stay, developing my team in the role that I’m in now. It sounds cliche to say but it’s different everyday - everyone who comes through the door is different with different needs and wants and that’s always exciting”

Alex

London

“To anyone thinking about doing one of Springboard’s programmes, I would say go for it. You have nothing to lose. I would definitely recommend hospitality as an industry. In the last 10 years, hospitality has become much more of a serious industry in this country and we are really a service-based country now. People need to diversify their skills. Working in customer service gives people a lot of skills that they need.”

Alex

London

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